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Community Management Parcels at the Gate

Not home for delivery?

Authorise the guard to collect parcels at the gate. A photo is captured and a unique OTP is generated for safe collection when you return.

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Parcels at the Gate

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Parcels at the Gate — FloorAdda

  1. Delivery arrives

    Approve the executive at the gate or pre-authorise guard collection.

  2. Guard secures parcel

    Guard photographs the package and logs it against your unit.

  3. Collect with OTP

    A 6-digit code is sent to your phone — share it at the gate to collect.

Key capabilities

Guard pickup on your behalf

Request guard collection when you are away — no missed deliveries.

OTP claim

Parcel release only after OTP verification at the gate.

Returns at gate

Leave return packages with guards for courier pickup.

Audit trail

Photos, timestamps, and guard ID on every parcel event.

If there is a parcel for me, who picks it up?

You can approve the delivery executive at the gate, or ask guards to collect and store it safely until you arrive.

How will guards know the package is mine?

Parcels are logged to your unit. A 6-digit OTP is triggered when the guard receives it.

What if the package is damaged?

Photo proof at receipt helps MCs investigate with couriers — full audit trail in ERP reports.

More from Community Management

Community App Engage residents — notices, polls, events & society updates Ad Platform Monetise society touchpoints with compliant local advertising Locks Smart lock integrations for gates, amenities & staff areas ERP Module Billing, helpdesk, amenities, assets & MC operations

See Parcels at the Gate in action

Book a personalised demo for your society or apartment association.

  • Free 7-day ERP trial
  • Guided onboarding within one business day
  • Live walkthrough with your MC team

Tell us about your society — our team will schedule a walkthrough within one business day.

By submitting, you agree to be contacted about FloorAdda ERP. Privacy · Terms